Sales Policy

At Nest Best, we are committed to providing high-quality products and exceptional customer service. Our Sales Policy outlines the terms and conditions for purchasing products from our store to ensure a seamless shopping experience.

1. Product Availability

All products listed on our website are subject to availability. We strive to keep our inventory up to date, but in rare instances, an item may become unavailable after you place an order. In such cases, we will notify you promptly and provide options for an alternative product, a refund, or a backorder.

2. Pricing and Payment

  • Pricing: All prices displayed on our website are in USD and include any applicable taxes unless otherwise stated. We reserve the right to update prices without prior notice, but the price at the time of purchase will be honored.
  • Payment Methods: We accept major credit cards, debit cards, and other secure payment methods available at checkout. Full payment is required at the time of order placement.

3. Order Processing and Shipping

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. Please review the information carefully and contact us immediately if any changes are needed.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotions, processing times may be slightly longer.
  • Shipping & Delivery: We offer both domestic and international shipping. Delivery times and costs vary depending on your location and shipping method selected at checkout. An estimated delivery time will be provided when you place your order.

4. Returns and Exchanges

If you are not fully satisfied with your purchase, we offer a flexible return and exchange policy. Products may be returned or exchanged within a specified period if they are unused, in their original condition, and accompanied by a receipt or proof of purchase. For full details, please refer to our Returns Policy page.

5. Warranty

All our products come with a manufacturer’s warranty to cover any defects in material or workmanship. The warranty duration varies by brand, so please refer to the specific product details for warranty information. This warranty does not cover damages caused by misuse, wear and tear, or unauthorized repairs.

6. Cancellations

  • Order Cancellations: You may cancel your order within a limited time frame after placement. If the order has already been shipped, you may return the item in accordance with our return policy once you receive it.
  • Out of Stock or Delays: If a product is out of stock or there are unforeseen shipping delays, we will notify you promptly and provide options for a refund, backorder, or alternative product.

7. Customer Support

We are here to assist you! For any questions or concerns regarding your purchase, please contact our customer service team via email at info@nestbestprimeky.com or by phone at 985-405-9253. We strive to respond to all inquiries promptly.

8. Dispute Resolution

If any disputes arise regarding your purchase or our sales terms, please contact us directly. We aim to resolve any issues quickly and amicably.

By making a purchase from Nest Best, you agree to the terms outlined in this Sales Policy. We appreciate your trust in our business and look forward to providing you with the best shopping experience possible!